Cancellation policy

Last Updated: May 28, 2026

Thank you for choosing Integris. To provide you with maximum flexibility and convenience, we offer specialized purchase options, including Subscriptions and Pre-orders.

Because our products are health, beauty, and wellness items custom-manufactured and customized immediately upon order, strict regulations apply to how these transactions are handled. Please review our mandatory no-refund and no-cancellation policy thoroughly below.

When you purchase a product on a subscription basis, you agree to receive repeat, scheduled deliveries based on the frequency and duration you selected at checkout.

Billing and Storage: Your payment details will be securely stored in our encrypted system. You will be automatically charged for each recurring delivery at the specified interval, unless you elected to pay for the entire duration in advance.

Automatic Renewal: All subscriptions are set to automatically renew at the end of their cycle unless action is taken to cancel future recurring periods.

Strict Cancellation Deadline for Future Cycles: You maintain the right to cancel or pause your subscription for future, upcoming cycles. However, to prevent an upcoming scheduled order from being automatically billed and transmitted to our custom manufacturing facility, you must submit your cancellation request at least 48 hours prior to your next scheduled billing date.

Absolute No-Refund Policy After Billing: Once a subscription cycle has been successfully billed and the transaction is executed, the order is locked into production and marked as a final sale. No cancellations, modifications, or monetary refunds will be permitted under any circumstances for the current billed cycle.

When you secure a product via pre-order, you are purchasing a custom wellness item that is currently part of an upcoming product launch or batch production.

Payment Authorization: Depending on the specific launch campaign, we will authorize your payment method for a partial deposit or the full amount at the exact time of checkout. Any remaining balance will be automatically charged on the scheduled fulfillment date.

Strict No-Cancellation and No-Refund Policy: Due to the immediate allocation of manufacturing resources and raw ingredients with our supply partners upon receiving your order, all pre-orders are considered final sales. We do not allow cancellations, modifications, or monetary refunds for pre-ordered items once the transaction is completed on our website.

Defective Material Exception: Pre-ordered items cannot be altered, canceled, or refunded at any stage of the production window. In accordance with Section 2 of our Return and Refund Policy, if a pre-ordered product arrives physically damaged or defective, Integris will exclusively issue a free replacement order of the correct item. No monetary or cash refunds will be processed.

Due to strict international health, hygiene, and product integrity regulations governing consumable supplements and cosmetic formulations, Integris maintains a zero-tolerance policy regarding product trials and returns.

Hygiene Seal Enforcement: All standard one-time purchases, subscription orders, and pre-orders are subject to our standard hygiene seal requirements. We will never ship unsealed or trial-use consumable wellness products to ensure the absolute safety of our entire community.

No Resale, No Refund: Because opened or unsealed health items pose immediate safety hazards and cannot be restocked, resold, or returned to our inventory, all sales are strictly final. Once a package is dispatched from our fulfillment facility, it is ineligible for a monetary refund under any circumstances, including customer remorse, flavor preferences, or accidental orders. For items verified as damaged or defective during transit, your sole and exclusive remedy is a free replacement shipment of the identical product, subject to the photographic evidence requirements outlined in our Return and Refund Policy.