Privacy policy

Privacy Policy

Last Updated: May 28, 2026

INTEGRIS ("we," "us," or "our") operates this online store and website, including all related information, content, features, tools, products, and services (collectively, the "Services"), to provide you, the customer, with a curated shopping experience.

Our Services are powered by Shopify Inc. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our store, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall control with respect to the collection, processing, and disclosure of your personal information.

By accessing or using any of our Services, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy. If you do not agree with these terms, please do not access or use the Services.

1. Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include data that is collected anonymously or that has been de-identified so that it cannot identify you. We may collect or process the following categories of personal information depending on how you interact with the Services:

  • Contact Details: Including your first and last name, physical address, billing address, shipping address, phone number, and email address.
  • Financial Information: Including encrypted credit card, debit card, or payment account numbers, payment card validation information, transaction details, and payment confirmations. We do not store full payment card numbers on our servers; all payment processing is handled securely by our PCI-DSS compliant payment gateways via Shopify.
  • Account Information: Including your unique username, secure encrypted password, security questions, shopping preferences, saved wishlists, and customized store settings.
  • Transaction Information: Including the specific items you view, add to your cart, purchase, or cancel, along with your historical order values, timestamps, and customer support interactions.
  • Communications with Us: Including any personal details, email text, attachments, or digital media you choose to provide when sending a customer support inquiry or filing a manufacturing defect claim.
  • Device Information: Including information about your physical device, browser type, operating system, network connection, IP address, time zone settings, and other unique digital identifiers.
  • Usage Information: Including metrics regarding your navigation history, pages viewed, links clicked, scroll behavior, search terms used within our store, and overall interaction patterns within our online interface.

2. Personal Information Sources

We may collect personal information from the following primary sources:

  • Directly from You: When you register an account, complete a transaction, contact support via email, sign up for our newsletter, or voluntarily input details into our interface.
  • Automatically through the Services: Gathered directly from your hardware or browser when you browse our site, utilizing cookies, tracking pixels, web beacons, and related technological tools.
  • From Third-Party Service Providers: Including technology infrastructure partners, fraud detection agencies, and payment processing nodes who collect data securely on our behalf.

3. Cookies and Advanced Tracking Technologies

Our website utilizes Cookies, Web Beacons, and Tracking Pixels to optimize your browsing experience, analyze site performance, and deliver personalized advertisements.

  • Essential Cookies: Necessary for the website to function properly, such as keeping track of items placed in your shopping cart and maintaining secure account log-ins.
  • Performance and Analytics Cookies: We use tools like Google Analytics to understand how visitors interact with our store. This data helps us improve our interface, optimize product loading times, and enhance user navigation.
  • Marketing and Behavioral Retargeting Cookies: These cookies monitor your browsing behavior to display targeted advertisements on external networks (such as Google, Facebook, and Instagram) based on the specific products you viewed or abandoned in your cart.
  • Managing Cookies: You can control, restrict, or disable cookies through your browser settings. However, disabling essential cookies may impact the performance of our store and prevent you from completing a purchase.

4. How We Use Your Personal Information

Depending on your operational interactions with INTEGRIS, we utilize your personal information for the following distinct business purposes:

  • Provide, Tailor, and Fulfill the Services: We use your personal data to execute our consumer contract with you. This includes processing financial payments, routing manufacturing demands, arranging specialized international cargo shipping, sending transaction receipts, managing active user accounts, and generating a customized shopping environment.
  • Marketing and Advertising: We deploy personal data for commercial outreach, transmitting promotional updates via email or automated text channels, and serving targeted digital ads across third-party networks based on your historical browsing data.
  • Security and Fraud Mitigation: To verify user identities, maintain an SSL-secured commercial ecosystem, spot malicious or deceptive digital operations, and protect the system architecture from vulnerabilities.
  • Corporate Communications: To handle client support requests effectively, respond to compliance inquiries, and preserve our long-term merchant relationship with you.
  • Legal Adherence: To comply with regional statutory requirements, respond to official judicial subpoenas or regulatory demands, and enforce internal company terms or standard policies.

5. How We Disclose Personal Information

To successfully maintain global operations, we disclose your personal information to select third parties for legitimate, specific fulfillment and administrative functions:

  • Fulfillment and Manufacturing Partners (Supliful): Because our store utilizes specialized print-on-demand and print-to-order execution models, we directly transmit your name, physical shipping address, phone number, and specific product invoice data to our manufacturing partner, Supliful, located in the United States. This disclosure is strictly necessary to trigger custom bottle production, apply your customized label, and dispatch the package to your international address.
  • Platform Providers: We disclose data to Shopify Inc., our primary e-commerce architecture vendor, who processes payments and maintains core application logic on our behalf.
  • Shipping and Transit Carriers: We pass your destination credentials to global transport carriers (including FedEx, USPS, and regional delivery couriers) to ensure successful customs processing and physical package transit.
  • Marketing and Advertising Networks: We collaborate with ad networks and tracking tools to execute tailored promotional sequences. Depending on your geographical legal jurisdiction, you retain the structural right to opt-out or adjust your targeted data-sharing parameters.
  • Corporate and Legal Transactions: We may disclose data within our group affiliates, during structural business mergers, to satisfy official law enforcement requests, or to litigate and defend our explicit legal rights.

6. International Data Transfers and Security

  • Secured Infrastructure: All payment integrations and credential forms operate within industry-standard, SSL-encrypted pages. We implement robust technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration.
  • Cross-Border Transactions: As our corporate entity operates from Vietnam and our manufacturing infrastructure (Supliful) is located in the United States, your personal data will be transferred across regional borders. By executing a transaction, you acknowledge and consent to this international transfer, processing, and storage of your information.

7. Your Global Privacy Rights and Choices

Depending on where you reside (including the European Economic Area under GDPR and California under CCPA), you possess specific legal rights regarding your personal information:

  • Right of Access and Portability: You have the right to request a digital copy of the personal information we hold about you.
  • Right to Rectification: You have the right to request that we correct inaccurate or incomplete personal information.
  • Right to Erasure ("Right to be Forgotten"): You can request that we permanently delete your personal information from our databases, subject to certain legal obligations (such as ongoing order fulfillment or tax auditing records).
  • Right to Opt-Out of Sale or Sharing: We do not sell your data for financial gain. However, if you wish to opt-out of targeted behavioral advertising, you can do so through your browser settings or by contacting us directly.
  • Exercising Your Rights: To exercise any of these privileges, please submit a formal request via email to integris.official22@gmail.com. We will verify your identity before processing the request.

8. Children's Privacy

Our Services are not designed for, directed to, or intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If we discover that a child under 16 has provided us with personal data, we will delete it from our servers immediately.

9. Changes to This Privacy Policy

We reserve the right to modify, update, or revise this Privacy Policy at any time to reflect operational, legal, or regulatory changes. Any updates will be posted immediately on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

10. Contact Information

For any formal data inquiries, to exercise your regional privacy choices, or to file a privacy-related complaint, please reach out directly to our support desk:

  • Email Support: integris.official22@gmail.com
  • Corporate Address: Trung Vuong, Thai Nguyen City, 24000, Vietnam